There was a large recall of 154,000 2017 Chrysler Pacificas a year ago over complaints that the vehicle would stall unexpectedly. It is a traumatic experience when your vehicle konks out in the middle of an intersection on a busy highway. A scan of the web shows that Pacifica owners were given lots of explanations for the stalling, but the attempted fixes often did not solve the problem. There are signs that the engine control software update that was the prescribed fix in the recall did not solve the problem as 2018 and perhaps 2019 model vehicles continue to experience unexplained stalling behavior. I received a complaint today about a 2018 Pacifica that was leased in late 2018.
The main problem seems to be with the gas-only versions of the van. The hybrid electric version is the subject of a
separate, smaller recall.
There is a class action suit relating to the 2017 Pacificas. I don’t have anything to do with that suit, but I checked the status,
the case survived a motion to dismiss. The title of the case is now Moran v. FCA USA LLC, 3:17CV-02594-GPC-MDD. The principal lawfirm representing the plaintiffs is
Capstone Law APC.
If your vehicle suddently stalls and creates a dangerous situation. I suggest that you immediately
file a complaint with the National Highway Traffic Safety Administration (NHTSA) .
Do online research on Google to find out what other owners of your vehicle are reporting. Take your vehicle to the dealer, and demand that the dealer address the problem. The dealer may take the vehicle in and say they can’t “replicate the problem”. Ask the dealer if they scanned the engine management computer for past fault codes. Network with other owners through the
Chrysler Pacifica Owners Forum.
The Chrysler Pacifica is a good vehicle overall, but if you are one of the minority of owners that gets a stalling vehicle, I can’t blame you if you have shaken faith that your vehicle will be safe.
Note I am not involved in the current class action against Chyrsler, nor do I have any plans to initiate a class action against Chrysler. If you are not a resident of Indiana, please don’t call me concerning the stalling behavior of your Chysler, because I won’t be in a position to help you.